http://kotaku.com/5834169/gamestop-pull ... ve-debacle
Yeah, I might be stretching it a bit calling that this might be the fall of the biggest game retailer in the US. But think on it for a minute... They opened up new copies of a game which included a free download of the game through a competitor of their online system. Valve included the very same thing with Portal 2, offering a free PC download of the game through their Steam service (also a gamestop direct competitor).
If digital downloads are actually the future as some believe, and Gamestop begins to make a habit of removing content from boxes and then selling them as new, will the masses begin to feel slighted and shop elsewhere?
I bought Deus Ex Human Revolution at Gamestop yesterday afternoon for PS3, not knowing about what they had done. If I bought a PC copy instead, and they handed me an open box, I would have told them where to shove it and went elsewhere for my purchase.
Maybe this just ends up as a blip on the radar and Gamestop keeps on chugging along. I personally am nearing the point where I can no longer stand their practices, and the convenience will be outweighed by wanting to not give them any more money.